These are the return and exchange terms for online orders. For purchases made in store, please ask the store.
Time limit
You can request a return within 14 days of receiving the product.
How to return
Send your request on WhatsApp (+90 532 226 01 72) or by email (info@royaljewellerybodrum.com). The item must be unused and returned with its certificate and box. Shipping details: [to be provided by the store]
Refunds
Refunds are made to your original payment method within 14 days of receiving your withdrawal notice.
Exceptions
Made-to-measure, engraved or otherwise personalised items cannot be returned.